技术支持 / Support

腕上小说阅读器 / Wrist Novel Reader

如果你遇到问题,我们会尽量帮你快速定位 / If you run into any issue, we’ll do our best to help.

中文

联系我们

如果你在使用腕上小说阅读器时遇到导入失败、无法同步到手表、章节分页异常、阅读进度不保存、字号或主题显示不正确等问题,欢迎随时联系我们:

740168305@qq.com

为了更快解决问题,建议在邮件里附上:

  • 设备型号(例如 iPhone 15 Pro、Apple Watch Ultra 2)
  • 系统版本(例如 iOS 18 / watchOS 11)
  • 问题出现时的操作步骤
  • 相关截图或录屏(如方便)
English

Contact Us

If you experience import failures, watch sync issues, chapter pagination problems, progress not being saved, or incorrect font/theme display while using Wrist Novel Reader, feel free to contact us:

740168305@qq.com

To help us resolve the issue faster, please include:

  • Your device model (for example, iPhone 15 Pro or Apple Watch Ultra 2)
  • Your OS versions (for example, iOS 18 / watchOS 11)
  • The steps that lead to the issue
  • Screenshots or a screen recording if possible
中文

常见问题

导入后没有看到小说?

请确认文件格式为 TXT 或其他支持的文本格式,并等待首次分页完成后再打开阅读。

手表上没有同步内容?

请先在手机端手动同步,并确认手表 App 已打开过一次,且手机与手表处于可连接状态。

翻页或分页很慢?

首次打开大文件时需要先完成章节和分页整理,后续会尽量复用缓存并提升速度。

会员购买后没有生效?

你可以尝试点击“恢复购买”,或确保 Apple ID 登录状态与购买时一致。

English

FAQ

Why don’t I see my imported book?

Please make sure the file is TXT or another supported text format, and wait for the first pagination pass to finish before opening it.

Why is there no content on the watch?

Please sync manually from iPhone first, and make sure the watch app has been opened at least once while the devices are connected.

Why is page turning or pagination slow?

Large files need an initial chapter and pagination pass. After that, the app will try to reuse caches and improve speed.

Why didn’t premium unlock after purchase?

Try restoring purchases, and make sure you are signed in with the same Apple ID used for the purchase.

中文

隐私政策

想了解我们如何处理本地书籍、阅读进度和手表同步数据,请查看 隐私政策

English

Privacy Policy

To learn how we handle local books, reading progress, and watch sync data, please see our Privacy Policy.